Privacy Policy

1. Information We Collect

When you submit a project inquiry, request a consultation, or interact with Raxon Solutions (“we”, “us”, or “our”), we collect personal and technical information you voluntarily provide, including:

• Contact Details: Your full name, work email address, and international telephone number.
• Project Details: Your organizational requirements, estimated timelines, budget expectations, and target technology stack.
• Communication History: Records of emails, consultation calls, and mutual non-disclosure agreements.

2. Technical Data & IP-Based Country Detection

To improve user experience and automatically select your appropriate international telephone dialing code (e.g. +1, +44, +92, +61), our web server reads temporary deployment network headers (such as x-vercel-ip-country or cf-ipcountry).

We do not permanently store raw IP addresses for country detection, and your raw IP address is never exposed to client-side JavaScript. Country detection occurs purely on the server to populate the international phone selector dropdown.

3. How We Use Your Information

We use the information collected exclusively for legitimate business purposes:

• To evaluate project feasibility and prepare comprehensive architectural proposals.
• To contact you regarding your requested services and schedule technical discovery calls.
• To prevent automated bot abuse through honeypot fields and server-side rate limiters.
• To fulfill our contractual obligations and execute agreed software development milestones.

4. Data Sharing & Third-Party Service Providers

Raxon Solutions does not sell, rent, or monetize your personal or organizational data to third parties. We only transmit data to vetted infrastructure providers necessary to operate our business:

• Transactional Email Services (e.g. Resend) to deliver incoming contact requests to our internal engineering leads.
• Secure Cloud Infrastructure (e.g. Vercel, AWS) for website hosting, edge caching, and server execution.

5. Data Security & Retention

We enforce strict technological measures including TLS 1.3 in-transit encryption, role-based access control, and least-privilege security policies to protect all inquiries against unauthorized access or disclosure.

6. Contact Our Privacy Officer

If you have any questions, requests for data deletion, or privacy inquiries, please contact: